Ken Paxton’s Child Support

Ken Paxton’s Child Support overhaul, known as ChAMP, has faced criticism due to delayed payments affecting thousands of Texas families.

Texas Attorney General Ken Paxton announced a significant overhaul of the state’s child support system in the middle of 2025. The program, known as ChAMP—Children Are My Priority, was created to update the Child Support Division (OAG-CSD) of the Office of the Attorney General. However, despite the system’s promises of speed and better service, many Texas families have experienced financial difficulty and unhappiness as a result of its implementation.

What Is ChAMP?

ChAMP is a new case management and customer service system intended to streamline child support processes, improve communication, and enhance tracking of payments and cases. Paxton’s office described it as a leap forward in digital infrastructure, aiming to replace outdated systems with a more responsive and user-friendly platform.

The Rollout Backlash

Despite its ambitious goals, the launch of ChAMP in June 2025 was anything but smooth. Parents across Texas began reporting delays in receiving child support payments, with some waiting weeks for funds they rely on for basic necessities like food, rent, and childcare. The system’s transition created bottlenecks, leaving families in limbo and prompting widespread criticism.

Many affected parents voiced their concerns online and through local media, calling the situation “unacceptable” and demanding accountability. For single-parent households, even a short delay in child support can have devastating consequences.

Political Pressure

The backlash has put Paxton under scrutiny, especially as he continues to pursue high-profile legal actions, such as his controversial lawsuit against Tylenol manufacturers over alleged links to autism. Critics argue that while Paxton is focused on headline-grabbing litigation, essential services like child support are suffering.

Some lawmakers and advocacy groups have called for an independent review of the ChAMP system, citing concerns about transparency and the lack of contingency planning during the transition.

Paxton’s office has acknowledged the issues and promised to resolve them swiftly. Updates to ChAMP are reportedly underway, with technical teams working to address payment processing errors and improve system reliability. However, no clear timeline has been provided for full resolution.

While modernization is crucial for government services, execution matters just as much as innovation. Ken Paxton’s ChAMP system may eventually deliver on its promises, but for now, many Texas families are left waiting—and wondering when their support will arrive.

FAQs: Ken Paxton’s Child Support System (ChAMP)

1. What is ChAMP?

ChAMP stands for Children Are My Priority. It’s a new case management and customer service system launched by Texas Attorney General Ken Paxton to modernize the state’s child support services.

2. Why was ChAMP introduced?

The system was designed to replace outdated technology, improve communication between parents and the Office of the Attorney General (OAG), and streamline child support case processing.

3. When did ChAMP launch?

ChAMP officially launched in June 2025.

4. What problems have occurred since the launch?

Many parents have reported delays in receiving child support payments, causing financial stress. The transition to the new system created processing backlogs and technical issues.

5. Has the Attorney General’s office responded to the issues?

Yes. Ken Paxton’s office has acknowledged the problems and stated that they are working to resolve them. However, no clear timeline has been provided for when all issues will be fixed.

6. How are families being affected?

Some families have gone weeks without receiving expected child support payments, impacting their ability to pay for essentials like rent, food, and childcare.

7. Can parents still contact the OAG for help?

Yes, but some users have reported long wait times and difficulty getting updates due to the system’s transition.

8. Is there any legal action being taken?

As of now, there is no confirmed legal action, but public pressure and calls for oversight have increased.

9. What should affected parents do?

Parents are encouraged to document missed payments, contact the OAG for updates, and seek assistance from local legal aid organizations if needed.

10. Will ChAMP eventually improve the system?

That’s the goal. While the rollout has been rocky, the long-term vision is to create a more efficient and user-friendly child support system.